Wednesday, October 11, 2006

Getting off an aircraft

Place: on a recently landed plane in Florida

Design problem: A lot of people need to get off a plane in a short period of time, *every time* a plane lands. The current solution is to make one or two long single-file lines go out *one* door. Is there a worse possible solution to this problem?; only not letting people off comes to mind. The issue is partially how the plane is managed (the administration Southwest airlines) and partially how it is structured (e.g. Boeing).

Potential solutions: Many busy buses have two doors - with good reason. Trains also have multiple doors. Virgin airlines in Australia boarded and emptied planes from both the front and the back of the plane at the same time. This helps, but it only cuts the problem in half. The real problem is that people need to unclip their seatbelt, get into the aisle, find their bags, and check if they have forgotten anything - all while having a line behind them. A passing lane works on a freeway for slow motorists, why not on an airplane? Make the plane a little wider and the passengers a lot happier. And why not use three doors to enter and exit? Sure, it might require redesigning the entry ramps and planes, or deplaning people onto the tarmac, but the customers would get in and out more rapidly (which makes the airlines more timely) and customers would be less frustrated with their flights.

Thinking outside the box: another thing that would help would be to make the plane double decker, with bags placed in lockers in front of each passenger instead of above them. That way people could access their luggage without getting up from their seats during the flight (no more 'your baggage may have shifted warnings'), and you wouldn't have to fight for a free spot in the communal lockers. It also would mean that passengers wouldn't block the communal aisle from affording movement while they are getting their bags ready. In summary: at the time of boarding or deplaning, the aisle is a communal space which is having far too many tasks required of it at the same time; no wonder passengers get annoyed whenever they have to take a flight.

0 Comments:

Post a Comment

<< Home